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Privacy Policy

Privacy Policy for Aerocodex

Aerocodex (“we," “our," “us") respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM software and website (“Services").

Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, and company information.
  • Login credentials, such as usernames and passwords.
  • Payment details (processed securely via third-party payment processors).

1.2 Client Data

If you use our Services to manage client cases, we may process:

  • Client names, addresses, and contact details.
  • Immigration-related documents and case histories.
  • Other data uploaded to our platform.

1.3 Usage Information

  • IP address, browser type, device information, and operating system.
  • Pages visited, actions taken, and time spent on our platform.
  • Cookies and similar tracking technologies.

How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: Process and manage your account, cases, and interactions.
  • To Improve Services: Analyze usage data to enhance user experience and platform functionality.
  • To Communicate: Send account updates, notifications, and marketing messages (with consent).
  • To Ensure Security: Detect, prevent, and address technical issues and unauthorized access.
  • To Comply with Legal Obligations: Meet regulatory and legal requirements.

How We Share Your Information

We do not sell your personal information. However, we may share information in the following circumstances:

  • With Service Providers: Trusted third parties that assist in hosting, payment processing, and platform analytics.
  • For Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  • In Business Transactions: If we are involved in a merger, acquisition, or sale, your information may be transferred as part of the business assets.
  • With Your Consent: When you explicitly agree to share information.

Data Security

We implement robust security measures to protect your information, including:

  • Encryption: Data is encrypted in transit (TLS 1.3) and at rest (AES-256).
  • Access Controls: Role-based permissions and multi-factor authentication.
  • Regular Audits: Periodic security reviews and vulnerability assessments.

While we strive to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your data as long as it is necessary to:

  • Fulfill the purposes for which it was collected.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

You may request data deletion, subject to applicable retention requirements.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccuracies in your information.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Data Portability: Obtain a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: Revoke consent for processing your data (e.g., marketing communications).

To exercise these rights, contact us at info@aerocodex.com.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies may be used to:

  • Remember login details.
  • Analyze platform usage and improve functionality.
  • Deliver personalized content and marketing.

You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

  1. International Data Transfers

If you are accessing our Services from outside [Your Jurisdiction], note that your data may be transferred to, stored, and processed in [Your Jurisdiction] or other countries with different data protection laws.

Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to delete it.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date." Your continued use of the Services constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@aerocodex.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Aerocodex to manage your data securely.